CHAPTER ONE
1. INTRODUCTION
The computer machine and computer technologies are both human oriented.
Though, the computer is brilliant and intelligent, it cannot compete with human. This is to say that the computer technology excellence of intelligence is desirable from the human elements that interact with the system and technology to make it work. It is whatever this human elements commends the computer to do that is does. Computer is absolutely harmless except it is imbued with the tendency to harm.
Computer is basically defined as an electronic machine which accepts data form an input devices, perform arithmetic and logic operations in accordance with defined data and finally transfer the processed data to an output device through the central processing unit (CPU) either for further processing or to be produced as a final result.
Computer technology has come to be accepted as an indispensable in novation if fraud detection and prevention in the banking industry.
Fraud has for a long time now remained the cancer-warm that is biting hard on the back bone of banking industry. The effect of this phenomenon has led to the liquidation of many banks in Nigeria.
It has been the major cause of the ugly development in our Banking industry now refereed to as ‘DISTRESS’
The development which records high occurrence of our banks has caused a big question mark on the credibility of Nigerian in both with and outside the country. The need to combat the double –headed monster by all means gave rise to the issue of cultiviatism of the banking industry especially in the areas susceptible to fraud.
1.1 BACKGROUND OF THE STUDY
Since 1986 when structural adjustment programme was introduced, the banking business changed. As the number of branches grow form sixty five in 1985 to one hundred and fifty five in 1994, the techniques of delivering bank services changes.
In November 1990, societe general Bank launched their first Acitomated teller machine (ATM) with trade name SGBN’S Aim’s cash point 24. The followed by first bank of Nigeria Plc in December 1991 with their ATM called “First cash” located in six branches in Lagos.
The House journal of first Bank of Nigeria (1991) affirmed that prior to AIM, other forms of electronic banking existed notable among which were computers. The computerization of Enugu (Main) branches in April, 1989 and also the recent introduction of local Area network (LAWS) or the 26th of October, 1999 and the Reengineering projects which will usher in the wide Area net work (WAN) before the next millenium.
But how far has the computer networking of these banks improved the long stay of customer on the counter; could manual application of interest on savings accounts, commission, on turnover and overdraft account handled automatically by the system? Can management always extract up to data information or account position of the operation at a particular point in time.
The state of the banks services t customers are such that customers are made to stay helplessly on the counter for hours, only to be attended to by neatly dressed impolite bank cashier. The security checks are simply cumbersome and bank staff wishing to stay on their employment vigorously follow these procedures.
Then bank manager and he staff seem not to bother as they profiled form chars queues generate. It created in them an area of self importance and a customer who is time conscious will have to see him/her in his/her company officer for behind the counter deal.
However, there is no doubt that the fear of fraud slaved down bank services and has militated against performing any feast in the art of quick and excellent quality service.
The experience of the banks is that any money that goes out by mistake does not come back and there are many people who are prepared to rob the bank through fraud. But computer has helped a lot in the detection and it prevention in banking industry.
Based on personal experience and views of others on the role of computer in fraud detection and prevention in banking industry in Nigeria, the researcher was motivated to evaluate the role of computer in fraud detection and prevention in banking services. A case study of first bank of Nigeria Plc Enugu main branch.
1. STATEMENT OF PROBLEMS
It has been observed that many people has been manipulating money and embezzlement of fund in Business organization as in first banks of Nigeria Plc Enugu branch. Observation also shows that people prefer manipulated money to their main salary which lead to the liquidation of the organization . Handling such until the inversion of computer. What then are the role of computer in fraud detection and prevention in business organization ? This fundamental question underlines the problems of this study.
This research work seeks to identify the major problems confronting the banking system and its is distributed towards the following statement of problem.
1. One major problem in the banking industry is the rate of financial fraud which is evidenced by poor accounting recording and poor remuneration.
2. Another problems could be to determine the consequences of financial embezzlement in the banking industry which could lead to poor profit base, retrenchment and the bank being distressed.
3. The inability of then to ascertain who actually are the fraudsters which include the officials of the banks, customers and the society at large.
1. RESEARCH QUESTIONS
To guide the study, the following research questions were raised.
1. What is the role of computer on fraud detection ?
2. How can computer be used to prevent fraud ?
3. What are the causes of fraud in business organization ?
4. What are the causes if fraud in business organisation ?
5. What are the consequences of fraud in business organization ?
1. OBJECTIVES OF STUDY
The objectives of this study are as follows
1. To find out the role f computer in fraud detection.
2. To determine how computer can be used to prevent fraud.
3. To identify the causes of fraud.
4. Suggesting measures of preventing fraud.
5. To ascertain the consequences of fraud in business organization.
6. To make recommendation based on the findings.